Razor.com

Designed, developed and managed the global web presence for the Razor brand. Launched a global landing page supporting localized Razor.com web pages. Developed an e-commerce site to support replacement parts purchases. The day of launch saw a 300% increase in click thru traffic and sales. Saw year over year growth through replacement part sales. Setup a CRM and knowledge base system to promote self-service and track customer communications with customer service reps.